Process:  Project Time-Keeping and Plan Update

By providing a centralized process for time collection and plan updating project resources including managers were able to focus on the business of project execution and strategic solution development.  The cost to support centralization of project administration provided a 37% savings to the organization as "expensive" resources were no longer performing pure administrative tasks with up to 48% of their time.

Process:  Project Status Reporting and Presentation Support

Developed a standard reporting tool and methodology for "basic" project status reports that provided for the gathering of status based upon plan updates and timekeeping activities.  The output of this activity was the formal management reporting of key project indicators, risks and issues in a consistent manner and agreed to timeline.  This function allowed the project managers to focus on creating Stakeholder presentations and reports that were focused on real project activities while the PMO focused on the financial and budgetary reporting.  In addition to further enabling project managers to focus on project execution this process provided early warning of project delays, open issues and risk identification allowing incremental corrective action to be taken significantly earlier in the process.

Process:  Project Execution and Intellectual Capital Retention

Developed database set of integrated project tools that included:

Ø       Project Management

o        Project Status Reporting at functional, team and project levels linked to project plan.

o        Action Item Creation, Assignment & Tracking

o        Risk Identification, Mitigation Planning & Tracking

o        Issue Identification, Assignment & Tracking

o        Scope Change Management

o        Project Plan Tracking

o        Methodology Delivery Tool

o        Project Documentation Repository

Ø       Functional Execution

o        Mega Process Scenario

o        Functional Process Script

o        Activity Scripting

Ø       Development Execution

o        Development User Script

o        Development Technical Script

Ø       Integrated Testing

o        Integrated Test Scripts Execution and Tracking

Ø       Training

o        Roles & Responsibilities

o        Training Scripts

§         Link to external Training Management & Scheduler

§         Link to external web delivery system for End User Support to insure changes to system are supported by web based FAQ's and Help Files.

Ø       Team Work

o        Team Rooms

o        Chat Rooms

o        End User Discussion Board

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